Tension: Isolating Trolls and Keeping Your Voice

Two recommended communication techniques are to isolate trolls and to stick to your frame and values. These ideas are often in tension:

For example when neo-Nazis and white nationalists grab torches and march through our streets, we can isolate them and their supporters relatively easily, or talk about institutionalized and unconscious bias — where we have a lot of work to do before there is near-universal agreement.